“Are guests waiting too long?”
Line length and every guest's wait at the counter and order pickup, measured against the target you set.
Floor intelligence for hospitality & retail
See your floor.
See your floor.
Run it better — from anywhere.
FloorPi turns your own cameras into a floor manager that never blinks. It watches lines, tables, stations and restricted areas, alerts your team the moment something needs attention, and shows you how every shift really went.
- Uses your own cameras, if supported
- Video stays in your store
- Owner dashboard on any phone
LIVEMain floor · Camera 112:41:07
Visitors today128▲ 14%
Wait in line1m 40s▼ 18%
Tables free3/6live
Illustrative animation
CafésCoffee shopsBars & pubsRestaurantsBakeriesShopsGroceryFood halls
Why FloorPi
The questions every owner asks.
The questions every owner asks.
Answered all day, on every camera.
“Is someone at the register?”
Know the moment a station is left alone while customers are in — and for how long, and who was there.
“How did today actually go?”
Visitors, busy hours, table turns, clean-up time and staff coverage, compared with the period before.
On the floor
Built for busy, beautiful floors.
Your regulars, your rush, your team. FloorPi keeps an eye on the whole room so you can be out on the floor with them.
Table 6 · free
3 in line · 1m 40s
Counter · staffed
Espresso bar · in use
Pickup wait · 0m 52s
Features
Everything a floor manager watches.
Draw your floor once. FloorPi keeps watching, counting and alerting while you run the business.
Customers & service
Lines and waits, per guest
Line length at the counter and order pickup, each guest's wait, and an alert when it passes your target. Visitors, busy hours and time in store from the entrance.
Tables & bar
Every table, live
Free, occupied or dirty — turns, typical stay and how fast it gets cleaned. Bar seats taken, too.
Staff & stations
Stations covered
Registers, bar stations and the kitchen pass: staffed, unattended or idle — and the longest gap while guests were in.
Smart alerts
Told the moment it matters
Ready-made alerts for customers, staff and security. Pick the tables, lines or stations each one watches, and when it's active.
Live & recordings
See what happened
Live view of every camera on your phone, and recordings with every alert marked on the timeline — tap to jump there.
Owner dashboard
How the floor is doing — in plain words
KPIs compared with the period before, the busiest hours, staff on the floor, and a list of what needs attention, worst first. Several stores in one place, on any phone.
- Employee recognitionEnrolled staff, with consent, in staff areas only
- Restricted areasCash office: chosen employees only
- RestroomsVisits counted, staff checks logged
- Customer mixCoarse, aggregate age & gender — never faces
- Several storesRooms, cameras and sites in one place
- ExportsCSV for every report, webhooks for alerts
How it works
Up and running in an afternoon.
No new wiring. FloorPi uses your own cameras, if they're supported, and a small FloorPi box on your store network does the rest.
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1
Connect your own cameras
We check your cameras are supported, then the FloorPi box connects to them over your store network.
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2
Draw your floor
Mark customer and staff areas on the picture, then tag tables, lines, registers, the bar, entrances and restrooms.
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3
Get alerts & insights
Choose the alerts you care about. Check live view, recordings and the dashboard from your phone, wherever you are.
Privacy & security
Your video never leaves your store.
Your video never leaves your store.
Unless you choose to watch it.
FloorPi runs on a device inside your store. The cloud portal only passes your requests through — it keeps no copy of your footage or your numbers.
Video stays on site
Footage, recordings and analytics live on the FloorPi box in your store. Nothing is uploaded continuously.
Customers' faces are never recognised
Faces are only used for enrolled employees, in staff areas. The customer mix is coarse and aggregate, from overall appearance.
Employee recognition is opt-in
Only employees who agreed are enrolled, with their consent recorded. Revoke it any time and their profile is gone.
No-tracking areas
Mark parts of the picture where nobody is analysed at all — a hallway, a window, a neighbour's door.
Every device has its own identity
Each FloorPi box gets its own certificate and connects out over an encrypted channel. No ports to open on your router, and a lost device can be cut off instantly.
You control remote viewing
Turn it off, limit it to certain roles, cameras or hours. Every remote view is logged, and the store sees when someone is watching.
Who it's for
Any business with a floor to run.
Keep the line moving at the morning rush.
See the line and pickup waits as they build, make sure the register and espresso bar are covered at peak, and know how fast tables are turned and cleaned.
- Line length & wait per guest
- Order pickup waits
- Register & equipment coverage
- Busiest hours for scheduling
Never leave guests at an empty bar.
Know how many bar seats are taken, get an alert when guests are waiting and nobody's behind the bar, and see who's on site after closing.
- Bar seats taken & turnover
- Bar unattended with guests
- Staff entrance in & out
- Someone on camera after hours
Turn tables faster, without rushing guests.
See every table's status, how long parties stay and how quickly tables are cleaned — and whether someone is at the kitchen pass to run the food.
- Table turns & typical stay
- Clean-up time after guests leave
- Kitchen pass staffed
- Restroom checks
Staff to the traffic you actually get.
Count visitors at the door, see busy hours by day, keep checkout lines short and know when the register is left alone.
- Visitors & busy hours
- Checkout lines & waits
- Register coverage
- Restricted stock-room access
Benefits
Run the floor on facts, not guesses.
Happier guests
Shorter waits, cleaner tables, someone always at the counter.
Smarter scheduling
Staff to the busy hours you really have, not the ones you remember.
Peace of mind
Know the cash office and after-hours are covered, wherever you are.
Your own cameras
Uses the cameras you already have, if they're supported. One small box per store.
FAQ
Questions, answered.
Can I use my own cameras?
Yes, if they're supported. FloorPi works with IP cameras that provide a standard video stream (RTSP), which most business cameras do, and we check yours with you before anything is installed. For the most reliable results we recommend wired (PoE) cameras over Wi-Fi ones.
Where is my video stored?
On the FloorPi box in your store. Recordings and analytics stay there; the cloud portal only signs you in and relays what you ask to see, when you ask to see it.
Does FloorPi recognise customers?
No. Customers' faces are never recognised or stored. Face recognition is only for employees who have agreed to it, and only in staff areas. The customer mix (coarse age group and gender) is estimated from overall appearance, aggregate only, and can be turned off.
What happens if the internet goes down?
FloorPi keeps watching, recording and raising alerts in the store. Remote access and phone notifications resume when the connection returns.
How many cameras can one box handle?
It depends on the cameras and how much you ask of each one. A typical café or bar setup is a few cameras per box; we size it with you before installing.
Can I see it on my phone?
Yes. Live view, recordings, alerts and the dashboard all work on a phone, and alerts can arrive as push notifications.
Try it on your cameras
See FloorPi on your own floor.
Tell us about your business and the cameras you have. We'll check they're supported and show you FloorPi on your own lines, tables and staffing.
- We reply within one business day
- No commitment, no sales pressure
- Or email us directly: hello@floorpi.com