Privacy notice

Last updated: October 2026

This website

floorpi.com does not use advertising or tracking cookies, and does not load analytics or fonts from third parties.

When you contact us

If you use the contact form or email hello@floorpi.com, we receive the details you give us: your name, email address, business name and type, phone number (optional), number of cameras and your message. We use them only to reply to you and to arrange a demo. We don't sell or share them for marketing.

• The form is delivered to our inbox through Cloudflare (our email and DNS provider), which passes your message on as an email and does not keep it.
• We keep enquiries as long as needed to follow up, and delete them on request.
• To see, correct or delete what we hold about you, email hello@floorpi.com.

How the FloorPi product treats people on camera

• Video, recordings and analytics are processed and stored on the FloorPi device in the business's own premises.
• The FloorPi cloud portal handles sign-in and relays a business owner's own requests to their device; it does not keep copies of footage or analytics.
• Customers' faces are never recognised or stored. Face recognition is used only for employees who have given consent, and only in staff areas.
• Optional customer statistics (coarse age group and gender) are estimated from overall appearance and kept as aggregate numbers only.
• Businesses can mark areas where nobody is analysed, and control who may view video remotely; remote viewing is logged.

Each business using FloorPi is responsible for its own camera signage and for meeting local rules on video monitoring.

Contact

Questions about privacy: hello@floorpi.com